Online Purchases Policy:

Order(s) shipping to your home can be returned within 30 days from the date of purchase, via mail or to a Shoe Plus Retail location for a full refund. As well within 90 days for exchange or store credit.

If shipping the item via mail, the item must be unworn, in the original shoe box (enclosed in a protective shipping box) and include a copy of your invoice.

If returning to a Shoe Plus Retail location, the item must be unworn, in the original shoebox and you must have with you the original invoice included in the shipment and the original credit card used for the purchase.

Not having any one of the above requirements will hinder our ability to process your refund.

We suggest that you package your return shipment protectively and send by registered mail or courier as product remains your responsibility until processed by Shoe Plus.

Please Note - Original and Return Shipping charges remain the customer's responsibility.

Shoe Plus C/O Online Department
146-499 Main Street South
Brampton, Ontario
L6Y 1N7 CANADA

In-Store Purchases Policy:

No Refunds.

We offer exchanges or store credit for unworn  items when you return it in sell-able condition, with the original receipt and packaging, within 30 days of purchase. should be returned to the store from which it was originally purchased and should be subject to the return policy of the originating Store.

Not having any one of the above requirements will hinder our ability to process your Exchange.

Location 1

Shoe Plus (Shoppers World Brampton Mall)
146-499 Main Street South
Brampton, Ontario
L6Y 1N7 CANADA

 

Location 2

Aryan Shoes (Rexdale Mall)
19-2267 Islington ave
Toronto, Ontario
M9W 3w7 CANADA